nbajee Complete Terms and Conditions

Section 01

General Rules

nbajee is an online gaming platform operated for players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between nbajee and all registered users of our platform. These Terms apply to our website, mobile site and all services provided through us.

By creating an account on our platform, logging in, or playing any game, you will be considered to have fully read, understood and agreed to these terms and conditions. If you do not agree with any part of these Terms, you are requested to refrain from using our platform.

These Terms may be changed at any time by nbajee. Continuing to use the platform after any changes will be considered as your agreement to the revised Terms. The date of the latest update will always be shown at the top of this page.

1.1 Definitions

The key terms used in these Terms have the following meanings:

• "Platform" — The nbajee website and all related services.
• "User" or "Player" — Any person registered on the platform.
• "Account" — A personal gaming account created through registration.
• "Balance" — The total amount of money held in the account.
• "Bonus" — Various promotional benefits provided by nbajee.
• "Wagering Requirement" — The number of times a bet must be placed before a bonus can be withdrawn.

Section 02

Account Registration Eligibility Requirements

To create an account and use services on the nbajee platform, users must meet the following eligibility requirements:

2.1 Age Limit

Our platform is for individuals aged 21 (twenty-one) or above only. Minors may not use this platform under any circumstances. nbajee reserves the right to verify age at any time. If an account is created by providing a false age, it will be closed immediately and the balance may be forfeited.

2.2 Other Eligibility Requirements

• Each individual may create only one account.
• All information provided at the time of registration must be accurate, complete and currently valid.
• Users must play entirely on their own behalf and with their own funds.
• Those whose accounts have previously been closed by the platform may not register again.
• nbajee employees and their immediate family members may not participate on this platform.

Section 03

Account Registration and Security

To register with nbajee, you must provide accurate and verifiable information. Only one account per user is permitted — creating multiple accounts is strictly prohibited.

3.1 Registration Process

At the time of registration, you must provide your correct name, date of birth, address and contact information. nbajee may request additional documents for identity verification at any time, such as a copy of your national ID card or passport.

3.2 Account Security

• Keep your password completely confidential and do not share it with anyone.
• Use a strong password — a combination of letters, numbers and symbols.
• Always log out after logging in from an unfamiliar device.
• If you suspect unauthorized access to your account, notify us immediately via live chat.
• Managing an account through a third party is strictly prohibited.

3.3 Updating Information

If any of your information changes, notify us immediately through our 24/7 live chat. nbajee will not be responsible for any withdrawal delays caused by outdated or incorrect information.

Section 04

Deposit and Withdrawal Policy

Financial transactions on nbajee are fully secure and encrypted. We support the most popular mobile banking methods in Bangladesh.

4.1 Deposits

• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Minimum deposit: ৳200 (for each method).
• Deposits are generally credited to the account instantly.
• Use the correct amount and reference number when making a deposit.
• Fraudulent or unauthorized payments are not accepted.

4.2 Withdrawals

• Minimum withdrawal: ৳1,000.
• Withdrawal time: generally within 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• nbajee reserves the right to hold withdrawals in cases of suspicious activity.
• Withdrawals will not be processed if the wagering requirements for a bonus have not been met.

4.3 Transaction Cancellation

Transactions that have already been processed generally cannot be cancelled. For any issues related to deposits, contact our 24/7 live chat immediately.

Section 05

Bonus and Promotion Policy

nbajee offers various bonus offers. Each bonus comes with specific conditions and compliance with those conditions is mandatory.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement is 15 times. For example: depositing ৳1,000 gives a ৳2,000 bonus and the total balance will be ৳3,000; or depositing ৳10,000 gives a ৳8,000 bonus and the total balance will be ৳18,000.

5.2 Wagering Requirement

The specified wagering requirement must be met before a bonus can be withdrawn. Some games may contribute differently toward meeting the wagering requirement. Contact our 24/7 live chat for more details.

5.3 General Bonus Usage Conditions

• A promotion can be claimed only once (per person, household, address or device).
• Bonus funds cannot be withdrawn directly.
• If a bonus is not used within the specified time limit, it will expire.
• nbajee reserves the right to forfeit a bonus if abuse is suspected.
• Each bonus is subject to its own terms and conditions.

5.4 VIP Program

The nbajee VIP Program has five levels: Bronze, Silver, Gold, Platinum and Diamond. By playing regularly you can advance to higher levels and enjoy benefits including weekly cashback and more.

Section 06

Gaming Rules

The following rules apply to gaming activities on the nbajee platform. The rules of each individual game provider must also be followed.

6.1 Game Offering

Our platform offers games from various international game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt and Microgaming. Game availability may change at any time.

6.2 Betting Rules

• Each game has its own minimum and maximum bet limits.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical issue, nbajee will make a decision at its own discretion.
• Any dispute regarding a game result must be reported to our support team within 24 hours.

6.3 Fair Play

nbajee believes in fair play. All our games are operated using Random Number Generator (RNG) technology, which ensures completely unbiased results.

Section 07

Prohibited Activities

The following activities are completely prohibited on the nbajee platform. Violating these prohibitions will result in immediate account closure and the balance may be forfeited.

• Creating or operating multiple accounts.
• Registering by providing false or fake information.
• Attempting to abuse or manipulate the bonus system.
• Depositing funds obtained through illegal activities (money laundering).
• Using automated bots or software to play games.
• Attempting to find or exploit vulnerabilities in the game system.
• Playing on behalf of a third party or allowing others to use your account.
• Engaging in fraudulent conduct toward other users of the platform.
• Attempting to hack or breach the security of the platform.

Section 08

Privacy & Data Protection

nbajee places the highest importance on the privacy of your personal information. We only collect the information necessary to provide our services.

8.1 Data Collection

nbajee collects the following types of information: registration details (name, address, date of birth), payment information (mobile number, transaction reference), gaming activity logs, and technical information (IP address, browser type).

8.2 Use of Information

• For account verification and management.
• For payment processing.
• To prevent fraud and ensure security.
• To fulfill legal obligations.
• To improve service quality.

To learn about our full privacy policy, please visit our Privacy Policy page.

Section 09

Responsible Gaming Policy

nbajee places the highest priority on responsible gaming. Gaming is for entertainment — it is not an alternative source of income. We encourage all our users to maintain healthy and responsible gaming habits.

9.1 Self-Control Tools

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Break: You can temporarily suspend your account for a set period of time.
• Self-Exclusion: A self-exclusion option is available for those who wish to stop playing for an extended period.
• Time Alerts: You can receive alerts about your playing time after a set duration.

9.2 Support

If you experience any gaming-related issues, contact us via our 24/7 live chat. Our support team provides assistance in Bengali. For more details, visit our Responsible Gaming page.

Section 10

Account Suspension & Closure

nbajee reserves the right to temporarily suspend or permanently close any account without notice in the following circumstances.

10.1 Reasons for Suspension

• Violation of these terms and conditions.
• Illegal or fraudulent activity.
• Suspicion of money laundering.
• Bonus abuse.
• Operating multiple accounts.
• If the user is found to be underage.
• Legal reasons or instructions from authorities.

10.2 Voluntary Account Closure

You may request to close your account at any time through our 24/7 live chat. Before closing the account, all pending transactions must be completed and any valid balance may be withdrawn.

Section 11

Limitation of Liability

To the maximum extent permitted by applicable law, nbajee accepts no liability for the following:

• Any financial loss resulting from gaming.
• Game interruptions caused by internet connection issues.
• Any issues arising from third-party technology or services.
• Temporary unavailability of the platform or maintenance downtime.
• Losses caused by the user's own negligence or carelessness.

Our services are provided on an "as is" basis. nbajee always strives to maintain service quality, but we apologize for any temporary disruptions caused by unforeseen issues.

Section 12

Changes to Terms & Contact

nbajee reserves the right to amend, change, or update these terms and conditions at any time. For significant changes, we will make every effort to notify you in advance.

12.1 Notice of Changes

Any significant changes to the terms will be published on this page and the "Last Updated" date will be changed. Continued use of the platform after any changes will be considered as your acceptance of the new terms.

12.2 Contact

If you have any questions or complaints regarding these terms and conditions, contact us via our 24/7 live chat or by email. Email: [email protected]

12.3 Applicable Law

These terms will be governed by the laws and regulations in force as applied by nbajee. Any disputes will be resolved through negotiation.